PLACING A DEPOSIT
We accept two different deposits:
~ a deposit "A" to reserve a young/newborn puppy from a specific litter until puppy is old enough to be placed with a family (8 weeks old)
~ a deposit "B" for a future litter (when no puppies are available or not yet born)
A required minimum deposit is $500.
Before a deposit is accepted, DEPOSIT CONTRACT must be signed. VGH never sells puppies without getting to know potential buyers first and agreeing to sell a puppy to them. We remain a right to refuse a sale, if we believe one of our puppies will not be a good fit for the family/individual. We remain a right to ask for at least three references, including a vet reference. We do not sell to puppy mills or pet stores. Puppies with full rights are to approved homes only.
The following forms of payments are accepted:
Cash or Personal Check in person
PayPal transfer (as friends and family option ONLY)
Personal check or money order mailed to us
Electronic invoice paid with a card online (card processing fees added)
Placing a deposit for available puppies (DEPOSIT A):
If we have a litter of puppies born in our kennel and some puppies (under age of 8 weeks) are not reserved (we do not have a deposit accepted for them) then those puppies are considered "available for reservations". A family/individual can place a deposit to reserve those available puppies. A deposit form is signed and the remaining balance (that will be due at the time of pick up) and a date of a pick up is entered into the deposit form. Family will be updated weekly with images and provided with litter development updates. VGH remains a right of choice when placing puppies with families. We do not honor "first come - first served" practice and never sell "first pick", "second pick" and so on. We observe the litters and do temper test around 6-7 weeks of age to ensure best match with a family based on temper and lifestyle. A family can pick up the puppy at age of 8 weeks, but no more than five days after the puppy has reached 8 weeks. If family fails to pick up the puppy within this period it is considered "available". If a family changes their mind about purchasing a puppy - a deposit form is being void and deposit will not be refunded.
Placing a deposit for a future litter (DEPOSIT B):
All our litters are planned in advance and in most cases are reserved in advance. One may wonder: HOW is this possible? How do you get puppies reserved even BEFORE they are born? Well, we accept deposits for "future litters". A family/individual can place a deposit to reserve a puppy from a litter that is not yet born to ensure their spot on a waiting list. A deposit form is signed at the time a deposit is placed and approximate timing is discussed. Until puppies are born, a deposit is being "on hold". This deposit can be used towards any litters in VGH. All families that placed a deposit for future litters are notified once matings happen in our breeding program and receive private information about pregnancy development. Once puppies are born, the families from the waiting list are contacted in the order a deposit has been accepted and each are given opportunity to apply their deposit to reserve a puppy from a litter, if available.
If family agrees to use their deposit towards a puppy: Pick up date and the remaining balance (that will be due at the time of pick up) is entered into the deposit form and the deposit form"B" ultimately becomes a deposit form "A".
If family decides not to apply the deposit towards the offered puppy: they remain on a waiting list without loosing their spot and will be contacted with the next litter and so on.
GENDER: It is understood, that we can not guarantee a gender in a future litter - so, if a family from the waiting list wants a puppy of a specific gender then their place on a waiting list matters, as the priority is given to those families that placed their deposit earlier. For example, if there is only one male puppy, a family that placed their deposit earlier is contacted first. If a gender is not available - family has an option to use the deposit towards a puppy of a different gender in a litter OR to remain on a waiting list for the future litters without loosing their spot on a waiting list.
Here we want to provide an example of how this works:
Let's say we have ten families on a waiting list with Deposits "B" accepted.
Deposits are numbered in the order as they are accepted:
008, 009, 010, 011, 012, 013, 014, 015, 016, 017.
All ten families receive updates on the pregnancy, puppy count X-rays, etc.
A litter is born - red and black, 7 puppies: 5 Males and 2 Females. Families are updated in an order a deposit is placed:
~ Family 1 deposit #008: Hello! we had a litter of 7 puppies born, five males and two females, 5M/2F are available. would you like to use your deposit? towards a male or a female? Great! (one male is reserved)
~ Family 2 deposit #009 wants a solid black puppy - asks to hold their deposit for next litter; becomes Family 1 on the updated list
~ Family 3 deposit #010: Hello! we had a litter of 7 puppies born, five males and two females, 4M/2F are available. would you like to use your deposit? towards a male? Great (one male is reserved)
~ Family 4 deposit #011: Hello! we had a litter of 7 puppies born, five males and two females, 3M/2F are available. would you like to use your deposit? towards a female? Great (one female is reserved)
~ Family 5 deposit #012: Hello! we had a litter of 7 puppies born, five males and two females, 3M/1F are available. would you like to use your deposit towards a female? Great (one female is reserved)
~ Family 6 deposit #013: Hello! we had a litter of 7 puppies born, five males and two females, 3M/0F are available. would you like to use your deposit towards a male, as we do not have females available? Or rather transfer it to the next litter - details are given, with approximate timing, and remain your spot on a waiting list as a family number 2? Family decides to wait for a female, becomes a family #2 on the updated list
~ Family 7 deposit #014: Hello! we had a litter of 7 puppies born, five males and two females, 3M/0F are available. would you like to use your deposit toward a male? Great (one male is reserved)
~ Family 8 deposit #015: Hello! we had a litter of 7 puppies born, .... 2M/0F are available. would you like to use your deposit toward a male, as we do not have females available? Or rather transfer it to the next litter - details are given, with approximate timing, such as litter is due date, and remain your spot on a waiting list as a family number 3? Family chooses to reserve a male puppy.
~ Family 9, deposit 016: Hello! we had a litter of 7 puppies born, one male is available. Family chooses to reserve him.
~ Family 10, deposit #017: - Hello! we had a litter of puppies born, but all are reserved at this time by the families that were on a waiting list before you. As seven puppies were placed, you will be a family #3 on the updated waiting list. The nest expected litter is so and so...
~ litter announcement is made on social media & website as "We had a litter of puppies born, all are reserved at this time".
Family #1 deposit "B" #009
Family #2 deposit"B" #013
Family #3 - deposit "B" #017
Family #4 - open
Next family that is placing a deposit becomes Family #4 with a deposit "B" #18
We understand that many families are not happy that they will have to wait for some time to receive a puppy from our program and there is no guarantee of gender. But we are a small quality breeder and only produce a few litters every year. There are larger breeding programs and pet stores, where an individual can come and purchase a puppy the same day. We almost never have that being possible. We believe that raising a puppy must be done with the same level of love and care, as bringing a child into the world. We also say that great things only come to those that can wait. Working with families that are willing to wait also ensures to us that families are absolutely responsible in the decision to add a pet and their decision is not impulsive or driven by emotions.
Commonly asked questions in regards to deposits:
If I was first on a waiting list does it mean that I will be the first to pick/choose a puppy?
No. We do not practice "first pick", "second pick" and so on. Spot on a waiting list only matters to determine if we have available puppies from a litter or if a family will have to wait until the next litter. Once a deposit is applied, the deposit number is annulled and everyone is treated the same - we remain a right to offer puppies from a litter for each family. Puppies that are sold with FULL AKC are chosen first to breeding and show programs.
Can you move me higher on a waiting list if I paid more?
That is absolutely a NO. We honor our promises with all our families and will not play any games in moving families on a waiting list to offer them puppies sooner.
How much is your pick of the litter puppy?
We do not offer "pick of the litter" nor we believe that a buyer can definitely know which puppy is the alpha in the litter by spending very limited time observing the litter.
Will you refund me a deposit if I changed my mind about purchasing a puppy?
Our deposits are non-refundable. We spend plenty of time with each family BEFORE a deposit is placed and follow up with updates as we have mating/labor happen. We provide honest and clear communication about where a family will be in line on a waiting list and once a deposit is accepted, it is non-refundable. It is important to also understand that other families perhaps have chosen a different breeding program, because of where they would be on a waiting list if placed a deposit with us - some families don't want to be further in line and wait longer, and ultimately every deposit that is accepted in our breeding program affects many more families, than just us. We guarantee that we will offer a puppy within desired characteristics (of a desired gender, coat length/color) at least once within 12-months period from a date a deposit has been placed. If we are not confident that we can offer a puppy within next 12-months, we will not accept a deposit.
Does my deposit expire?
No, a deposit does not expire. A family can apply it to any litter within the 12 months. It is our guarantee that we will offer a puppy with a desired characteristic (gender, coat length or color) within 12 months.
Will you share the deposit list?
We do not disclose any private information about our buyers. Our waiting list is not posted anywhere. When we update all families on our waiting list that are hoping for a puppy from a nearest litter, we may include our waiting list with FIRST NAMES only - this ensures our transparency with all families.