SHIPPING & GROUND DELIVERY
OF PUPPIES AND DOGS
While most of our puppies are sold to families in the Midwest, many of our puppies Vom Gelibten Haus live far outside the limits of state of Wisconsin. We are proud to say that you can find a dog from our breeding program anywhere in USA,
"from California to New York Island".
We can't speak enough of the benefits of visiting your breeder in person and purchasing a puppy locally, but many times it is worth to look outside your radius and look into shipping a puppy from a breeder on the other side of the country. Some of the reasons may include - quality of the puppy, lineage and pedigree, personal connection with a breeder or even pricing & guarantees. A pricing of a puppy should be least important factor to look for when shipping a puppy - there are many scammers that advertise puppies for very low and use stolen images from other kennels. We do not advise to trust just anyone selling puppies online, especially of it looks "too good to be true" - do your research - ask for references, ask who's their veterinarian is and how long the dogs have been seen by this veterinarian, call their vet and ask questions. Ask for images, many many images of the puppy and parents, and living conditions of the dogs. Ask to see health report before making an agreement. Always have everything signed and documented.
While shipping a young puppy can be stressful for all involved - a breeder, a buyer family and for the puppy, we make every effort to ensure that transition of your new puppy goes smooth and fast.
Most common shipping options include:
GROUND DELIVERY: We offer ground delivery (for $3*/mile) and can deliver puppies up to 300 miles from Menomonie, Wisconsin. We would not risk using a commercial ground shipper for young puppies, as those are usually having a week-long routes and a young puppy should not spend a week in a crate while in delivery from us to the buyer.
AIR CARGO: If the distance is more than 300 miles, we would recommend to use an Air Cargo Delivery. When shipping by Air Cargo - a puppy is being shipped to your nearest international airport. We ship from Minneapolis/St.Paul International Airport and can use and cargo service. We have worked with Delta Cargo, American Airlines and Alaska Airlines.
You can check with air companies to see if they have direct routes to the airport in your area. We charge a flat fee of $750 for air cargo delivery and that includes: Size-appropriate crate for the puppy, Health Certificate issued by our veterinarian within 10 days of flight and Air Fair. There will be no additional charges that a buyer has to pay at the airport when receiving their puppy. Please note, that with current restrictions due to COVID, cargo deliveries are not always possible.
IN-FLIGHT NANNY: We also offer a delivery of your puppy with in-flight nanny to the airport of your choice. This might be the only option to deliver a puppy by air, especially if cargo is not available. While traveling with one of us (or a trusted person of our choice), your puppy will be traveling in cabin and not in cargo area. This can be the safest, less stressful option. The cost of in-flight nanny is the cost of the roundtrip ticket for one person traveling from Minneapolis/St Paul to the airport of destination, cost of the hotel (if a flight back is on the next day) and a gratuity fee for the time. Please contact us in private to discuss this option.
INTERNATIONAL: If shipping outside the country, such as Canada, we must use IPATA shipper - rates and terms can be different and a buyer can contact them directly for rates and requirements.
Unless agreed otherwise, the cost of a puppy and cost of the shipping must be paid in full prior to shipping of a puppy.
Our Health guarantees and return policies remain the same - a buyer has a choice to return a puppy to us within 72 hours of purchase with a veterinarian documentation. In a situation that buyer wants to return a puppy within 72 hours of purchase - a buyer is responsible for the cost of shipping of this puppy to us.
While many times shipping of a puppy by air can seem like a big deal to many new dog owners, we want you to be reassured - pets fly everyday. Pets are being shipped every day - from one state to another, from one country to another. Most of our dogs traveled with us by air - either from another state OR from another country, mostly by trans-Atlantic flights. In professional dog world, handlers travel with dogs and ship them by cargo for training or show to another states, too!